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SHIPPING
Is The Shipping Free?
Yes! We provide FREE shipping for MALAYSIA.
*Postage in the event of an exchange is to be borne by the buyer.
*Postage in the event of an exchange is to be borne by the buyer.
Do You Ship Internationally?
Unfortunately, international shipping is not available yet.
How Long Will It Take To Get My Package?
We will need 1-3 working days to pack and dispatch your order via our delivery service partners. Item will be delivered to your doorstep the next 1-4 days. An order confirmation and tracking number will be sent to your email after the payment is made.
ORDERS & RETURNS
Do I need an account to place an order?
Yes, you are required to sign up a free account to place order. This allows us to better track your purchase order as well as enhancing your shopping experience at Lovron.
How Do I Track My Order?
You may track your order by clicking this HERE followed by entering your Order ID and Billing Email.
How Can I Ask For A Refund?
Goods sold are not refundable. However, we do allow exchange for your items.
How Can I Exchange a Product?
Exchanges are only available for size and/or colour of the same style. Exchanging for a different product is strictly not allowed.
Returns must be in their original condition (unwashed, unworn and with original box) within 14 days from date of receiving the parcel.
Please allow us 7 working days to process your exchange.
Return item must be sent to the address below:
Lovron Collection Sdn. Bhd.
77, Jalan Perdagangan 3,
Taman University Industrial Park,
81300 Skudai, Johor Malaysia. 07-5201823
Returns must be in their original condition (unwashed, unworn and with original box) within 14 days from date of receiving the parcel.
Please allow us 7 working days to process your exchange.
Return item must be sent to the address below:
Lovron Collection Sdn. Bhd.
77, Jalan Perdagangan 3,
Taman University Industrial Park,
81300 Skudai, Johor Malaysia. 07-5201823